What information will I need to give when getting a quote?

Questions insurers may ask and why

When you're filling out a business insurance quote, you'll be asked a series of questions about you and your business.

Some insurers will ask a lot of questions in order to provide you with cover recommendations. Others — like us — will only ask a few questions and can support you to get the right covers for your business based on a handful of answers.

The questions insurers ask help them assess the level of risk in your work.

The importance of accurate answers

So your cover does what it’s meant to, insurers need the full picture. That means sharing anything important about your business and answering questions accurately. If something’s wrong or missing — even by accident — it could lead to a claim being declined or your policy being cancelled.

Before you start a quote, it can be useful to have an understanding of what questions insurers will ask, so you can gather the right information and answer accurately.

Let's run through some of the details we'll ask you for and why we need them.

What details will we ask you for?

1

Your business type

Are you a sole trader, a limited company or a partnership?

Sole traders don’t need to be registered with Companies House, but limited companies and partnerships do.

If you’re a sole trader but you’ve chosen a business name, you should use your own name when filling in your details.

If you’re a limited company or partnership, you'll need to know your registered business name as we’ll ask you to search and select it.

2

Your main business activity

Your main business activity means the industry you work in or the main responsibility of your role.

Sometimes your business will offer multiple services, which can be covered at the same time. So, if you work in marketing but you also design gardens from time to time, you can search and select marketing as well as garden design.

Entering this information helps us to understand which covers are most relevant to your business needs.

It’s important to note that your cover is based on your main business activity. This isn’t just a way for insurers or brokers to gauge what cover you need.

3

Your estimated turnover

Your turnover is the total amount of money your business brings in from sales, before VAT, discounts or anything else is taken off.

We ask for your turnover because it’s a useful way for us to understand how your business operates and the level of risk involved. A higher turnover often means more customers or more valuable assets — which can increase the chances of a claim if something were to go wrong.

Take a tradesperson, for example. A higher turnover usually means more jobs or higher-value work. For professionals, it might mean more transactions, or ones with bigger numbers attached — all of which can raise the risk of a bigger loss.

We don’t need to know an exact figure — just round it to the nearest £50,000

If you want to know how to calculate your turnover, read our business turnover guide.

4

If you do business in the USA or Canada

Doing business in the USA or Canada as a UK-based company opens up the potential for you to need certain covers, including cyber, professional indemnity and directors' and officers' insurance, but also others, too.

Doing business in the USA or Canada can also make some companies harder to insure, or affect the terms insurers are willing to offer.

If more than 25% of your business is in the US, and you need one of the mentioned covers, your premium may be higher. This extra cost extends your coverage to include the US and Canada, which are usually excluded from our policies.

5

How many employees you have

This helps us determine whether you need employers' liability cover or not.

It doesn't matter if you have someone working for you part-time, full-time, temporarily or voluntarily, if you have employees, you're usually legally required to have employers' liability insurance in the UK.

The greater the number of employees you have, the more your premium will be. This is because the risk level increases with each person that's added to the business.

6

Whether you have business insurance already

If you already have business insurance and you know when it's up for renewal, you can set the date when your policy will expire within the Superscript quote builder. Before your old policy expires, we'll email you to set up your new policy with us.

7

Some personal information

This includes your name, email address and phone number (the last bit is optional). We use this information to email you a personal link to your quote. This way, you can revisit it whenever you like.

This might not be the same for everyone

We might ask more questions, depending on your business and the covers you are looking to buy. Some businesses may also be asked to call us when filling out their quote.

This isn't cause for alarm. It just means we would rather talk to you in more detail about your business and the risks it faces, so we can give you a more accurate quote.

Once you've completed a quote, you'll be able to view a summary of cover. Please always refer to your policy documents for full details around exclusions, terms and limits of your customised cover. Read our guide to understanding your policy documents.

Read on

For more information about business insurance, have a look at our helpful guides.